Simon Roberts  Terms & Conditions


We aim to ship all products within five working days of payment being received and you will receive an email notification when dispatch occurs. All items will be packed with utmost care and shipped via registered mail, ensuring faster and secure delivery.


You can cancel an order and return any goods that may already have been dispatched up to seven days from receipt. Our terms and conditions do not affect your statutory rights.

Payment and Refund Policy

All purchases on this site are inclusive of VAT.

Secure Payment Facility

Industry encryption standards are in place from the point when customers enter personal details to payment finalize stage of their orders.


We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within seven days in the original packaging and in an unused condition for a full refund less any postage costs.
For enquiries please contact: